Sphere is looking to immediately hire a Operations Specialist to the team.
Sphere, powered by TrustCommerce, is a leading provider of end-to-end integrated payments, security software, payments gateway and merchant acquiring products and services. Sphere serves a variety of companies from large, complex enterprises to small local businesses across a range of end-markets, including healthcare, restaurant, retail, parking, education, transportation, and insurance. We offer a dynamic, fast-paced environment where we are dedicated to helping our employees succeed, as well as offer a generous benefits package including a no-waiting-period health insurance program.
Under the direction of the Operations Services Manager, the Operations Specialist will support incoming requests from customers and Integrated Software Vendors (ISV) needing customer/technical assistance with payment processing, gateway processing, point of sale devices, reporting and monthly statements. This role will include collaborating with Product Specialists and other departments in support of customers, while documenting internal support activities. Being cross trained in other operational areas to provide support including boarding, equipment services, retention and back office management will occur as part of this role.
Note: Successful applicants must submit to a pre-employment background check and drug screen