Compliance Manager | Santa Ana, CA/ Irving, TX/Remote

Sphere is looking to immediately hire a Compliance Manager to the team.

About the Company

Sphere, powered by TrustCommerce, is a leading provider of end-to-end integrated payments, security software, payments gateway and merchant acquiring products and services. Sphere serves a variety of companies from large, complex enterprises to small local businesses across a range of end-markets, including healthcare, restaurant, retail, parking, education, transportation, and insurance. We offer a dynamic, fast-paced environment where we are dedicated to helping our employees succeed, as well as offer a generous benefits package including a no-waiting-period health insurance program.

Position Summary

Support compliance and security leadership in ensuring that all platforms of Sphere Commerce support and enable clients to comply with relevant industry and governmental standards. Act as the SME on Sphere’s compliance and security program to external stakeholders, such as clients and partners. Serve as liaison between clients and Sphere product and technical teams in assuring that solutions provided are consistent with applicable laws, industry standards, guidelines, and Card Brand Operating Rules.  Act as liaison between product/technical teams, compliance, and security leadership in assuring new product development adheres to compliance obligations.  Work with compliance and security leadership to drive continuous improvement in Sphere payments’ compliance and security operations.

Essential duties and Responsibilities

  • Monitor and assess state and federal mandates, card brand operating regulations, and industry standards to assist in product management, sales, marketing, and other functions.
  • Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
  • Contribute to the development, implementation, and dissemination of policies, procedures, and practices throughout the organization.
  • Assist in the creation of compliance-related training materials.
  • Assess product, compliance, or operational risks and develop risk management strategies to address those risks.
  • Identify compliance issues that require follow-up or investigation.
  • Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance.
  • Work closely with the compliance director and other senior executives.
  • With limited oversight, practice independent judgement and initiative relative to Sphere’s compliance operations.

Minimum qualifications

  • Bachelor’s degree or 6 years of experience in a related field (payments, banking, technology, business, financial services, product management, risk management).
  • In-depth knowledge of the industry’s standards and regulations.
  • Excellent knowledge of reporting procedures and record keeping.
  • Ability to provide training to internal and external clients on compliance related material.
  • Comfortable collaborating with all levels within an organization.
  • A business acumen partnered with a dedication to ethics and legality.

Preferred skills

  • Excellent research and analytical skills, coupled with strong decision-making abilities.
  • Good verbal and written communication skills.
  • Excellent time management and organizational abilities.
  • Able to work independently.
  • Experience working in compliance-related activities in the payments industry.
  • Knowledge of PCI DSS, HIPAA, privacy laws, and card brand operating rules a plus.
  • Certified Ethics and Compliance Professional (CCEP) designation preferred.

Note: Successful applicants must submit to a pre-employment background check and drug screen

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